We aim to deliver your orders quickly and safely across Malaysia.
1. Processing Time
- Orders are processed within 1–3 business days (excluding weekends and public holidays).
- Custom orders may take longer, and customers will be notified of expected delivery times.
2. Shipping Methods & Delivery Time
- Standard Shipping (3–7 business days)
- Express Shipping (1–3 business days) – additional charges may apply
- Delivery times may vary depending on location and courier service.
3. Shipping Fees
- Free shipping for orders above RM200 (within West Malaysia).
- Orders below RM200 will incur a flat rate shipping fee (shown at checkout).
- Additional charges may apply for East Malaysia and remote areas.
4. Tracking Your Order
Once your order has shipped, you will receive a confirmation email with tracking details.
5. Damaged or Lost Packages
If your order arrives damaged or does not arrive within the estimated time, please contact us immediately. We will coordinate with the courier to resolve the issue.